A 5-stage framework for assessing, benchmarking, and improving operational excellence at every stage of startup growth. Used by Seed to Series C companies.
Most founders believe they're two stages ahead of where they actually are. This framework gives you an honest benchmark.
Everything is ad hoc. Founders handle all operational decisions. There are no documented processes — tribal knowledge rules. Speed matters more than consistency, and that's okay at this stage.
Core processes exist on paper. Hiring is repeatable for most roles. The team has a meeting cadence. But execution is inconsistent — processes break when tested under growth pressure.
Cross-functional alignment is strong. Revenue operations are functioning. The team runs independently of the founders for most decisions. Board reporting is consistent and data-driven.
Operations are a competitive advantage. Automation handles most routine work. Data flows freely between systems. The ops function contributes directly to growth, not just efficiency.
Operations are self-healing and self-optimizing. AI augments all major decisions. The ops function creates IP and methodology that the company can license or systematize. You're building the category.
Each startup is assessed across six dimensions. Your overall Maturity Score is a weighted composite of all six.
Run the free Ops Readiness assessment. Get your Maturity Stage, dimension scores, and a prioritized action plan — in 10 minutes.